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  • Customer Service Marketing : Managing the Customer Experience
    Customer Service Marketing : Managing the Customer Experience

    This timely book is a comprehensive overview of customer service principles, theories, and practices.It looks at the best practices of service enterprises and the delivery of superior customer service.It also includes classic and contemporary theories relating to the consumers, managers, and their behaviors in organizational setting.The book uses real-life applications through examples from business enterprises in various service sectors, including hotels, restaurants, theme parks, event management, airlines, cruises, (e-)retailers, and finance. This book covers important concepts in service design and delivery including customer experiences, peer-to-peer services, the organization’s servicescape, quality measurement tools, and use of technologies.The book also gives insights into consumers including their expectations, attitudes, emotions, word-of-mouth behaviors, and strategies to ensure their loyalty.It also looks at developments in service theory and practice which remain relatively unexplored by existing textbooks. Filled with real-world case studies in various service sectors, this textbook will be particularly useful for students in hospitality guest services and services marketing.

    Price: 37.99 £ | Shipping*: 0.00 £
  • Customer Service : Career Success Through Customer Loyalty
    Customer Service : Career Success Through Customer Loyalty

    Customer Service: Career Success through Customer Loyalty, 6e provides a systematic process for building service skills that all business people need.Presented in a friendly, conversational manner, the text is filled with examples that demonstrate the link between service skills and career achievement.This edition features more on social networking, trustability, and customer service trends.Information is also included on internal customers, emerging technologies, and stress-reducing techniques.Throughout the text, there is an emphasis on transforming good service intentions into a workable plan that yields loyalty and success.

    Price: 118.51 £ | Shipping*: 0.00 £
  • Learning eBPF : Programming the Linux Kernel for Enhanced Observability, Networking, and Security
    Learning eBPF : Programming the Linux Kernel for Enhanced Observability, Networking, and Security

    What is eBPF? With this revolutionary technology, you can write custom code that dynamically changes the way the kernel behaves.It's an extraordinary platform for building a whole new generation of security, observability, and networking tools. This practical book is ideal for developers, system administrators, operators, and students who are curious about eBPF and want to know how it works.Author Liz Rice, chief open source officer with cloud native networking and security specialists Isovalent, also provides a foundation for those who want to explore writing eBPF programs themselves. With this book, you will:Learn why eBPF has become so important in the past couple of yearsWrite basic eBPF code, and manipulate eBPF programs and attach them to eventsExplore how eBPF components interact with Linux to dynamically change the operating system's behaviorLearn how tools based on eBPF can instrument applications without changes to the apps or their configurationDiscover how this technology enables new tools for observability, security, and networking

    Price: 44.99 £ | Shipping*: 0.00 £
  • My Farmer, My Customer : Building Business & Community Through Farming Healthy Food
    My Farmer, My Customer : Building Business & Community Through Farming Healthy Food


    Price: 18.99 £ | Shipping*: 3.99 £
  • Which distro do you use, Linux users?

    As an AI, I do not have personal preferences or the ability to use operating systems. However, Linux users often choose their distribution based on their specific needs and preferences. Some popular distributions include Ubuntu for its user-friendly interface, Fedora for its focus on the latest technologies, and Debian for its stability and reliability. Ultimately, the choice of distribution depends on the user's requirements and level of expertise.

  • Is it a business customer or a private customer?

    To determine if a customer is a business customer or a private customer, you can look at the type of products or services they are purchasing. Business customers typically buy in bulk or require specialized products for their operations, while private customers usually make smaller, individual purchases for personal use. Additionally, business customers may provide a company name or tax ID number when making a purchase, whereas private customers typically use their personal information.

  • What is Apple's customer support, not the customer service?

    Apple's customer support refers to the assistance and resources provided to customers after they have purchased a product, such as troubleshooting, technical support, and warranty services. This can include online support through the Apple website, phone support, and in-person support at Apple stores. Customer support is focused on helping customers resolve issues with their products and ensuring they have a positive experience with their Apple devices.

  • Are there differences between customer service and factory customer service?

    Yes, there are differences between customer service and factory customer service. Customer service typically refers to the support and assistance provided to customers before, during, and after a purchase, while factory customer service specifically focuses on addressing issues related to the manufacturing and production of products. Factory customer service may involve handling inquiries about product specifications, quality control, and production timelines, whereas general customer service may involve addressing a wider range of issues such as billing, returns, and general product information. Additionally, factory customer service may require specialized knowledge about the manufacturing process and technical aspects of the products being produced.

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  • Tough Customer
    Tough Customer

    Number One New York Times bestselling author Sandra Brown returns with another suspenseful thrillerDodge Hanley is a private investigator who doesn't let rules get it in his way That's why he's the first person Caroline King - who after a thirty-year separation continues to haunt his dreams - asks for help when a deranged stalker attempts to murder their daughter . . . the daughter Dodge has never met. He has a whole bagful of grudging excuses for wishing to ignore Caroline's call, and one compelling reason to drop everything: guilt. His daughter Berry has become the object of desire of a co-worker, a madman and genius with a penchant for puzzles and games who had spent the past year making Berry's life hell, and who now has vowed to kill her.The heart-pounding situation goes from bad to worse when the stalker begins to claim other victims and leaves an ominous trail of clues as he lethally works his way toward Berry.From the acclaimed international bestselling author Sandra Brown, TOUGH CUSTOMER is a thrilling tale about obsession and murder, the fragile nature of relationships, and, possibly, second chances. Praise for Sandra Brown 'Suspense that has teeth' Stephen King 'Lust, jealousy, and murder suffuse Brown's crisp thriller' Publishers Weekly 'An edge-of-the-seat thriller that's full of twists . . . Top stuff!' Star

    Price: 9.99 £ | Shipping*: 3.99 £
  • The Customer Copernicus : How to be Customer-Led
    The Customer Copernicus : How to be Customer-Led

    Some companies are great for customers – not only do they care but they change whole markets to work better for the customers they serve.Think of Amazon, easyJet and Sky. They make things easier and improve what really matters – obvious, surely?They have also enjoyed huge business success, growing and making plenty of money.The Customer Copernicus answers the question that follows – if it’s obvious and attractive why is it so rare? And then it answers a second question, because Tesco, O2 and Wells Fargo were like this once.Why, having mastered it, would you ever stop? Because all three did, and two ended up in court. The Customer Copernicus explains how to become and how to stay customer-led.Essential reading for leaders and teams who want their organisations to stay competitive by developing a more purposeful and innovative culture.

    Price: 29.99 £ | Shipping*: 0.00 £
  • God's Favorite Customer
    God's Favorite Customer

    Fourth studio album by American musician Josh Tillman released under the moniker Father John Misty. The album went down well with critics and reached #12 in the UK Albums Chart.

    Price: 15.49 £ | Shipping*: 3.99 £
  • Customer customized chain
    Customer customized chain

    Customer customized chain

    Price: 1427.19 € | Shipping*: 0 €
  • Is customer service reliable?

    Customer service reliability can vary depending on the company or organization. Some businesses prioritize excellent customer service and have reliable systems in place to address customer needs promptly and effectively. However, other companies may struggle with providing consistent and reliable customer service due to factors such as understaffing, lack of training, or inefficient processes. It is important for customers to research and read reviews to gauge the reliability of customer service before engaging with a company.

  • Is HP customer-friendly?

    HP is generally considered to be customer-friendly, as they offer a variety of support options including phone, email, and live chat support. They also have a comprehensive online support portal with troubleshooting guides and driver downloads. Additionally, HP has a customer satisfaction survey program to gather feedback and improve their customer service. Overall, HP strives to provide a positive customer experience through their support channels and resources.

  • Is the customer dishonest?

    I cannot determine if the customer is dishonest without more information or evidence. It is important to approach each situation with an open mind and gather all relevant facts before making a judgment. If there are concerns about the customer's honesty, it may be helpful to gather more information and communicate openly with the customer to address any issues.

  • What is the purpose of customer questions and customer answers on Amazon?

    The purpose of customer questions and customer answers on Amazon is to provide potential buyers with additional information about a product that may not be covered in the product description. Customers can ask specific questions about features, specifications, or any concerns they may have, and other customers who have purchased the product can provide answers based on their experience. This helps create a more informed shopping experience for customers and can help them make better purchasing decisions.

* All prices are inclusive of VAT and, if applicable, plus shipping costs. The offer information is based on the details provided by the respective shop and is updated through automated processes. Real-time updates do not occur, so deviations can occur in individual cases.